Sea-Amigos is the booking medium for Ciney Investments LTD , the vessel owners . Your contract is held with CIL not Sea Amigos.
All bookings are confirmed on the condition that the client or client’s agent accepts all Terms and Conditions described here and that all persons taking part in a Ciney Investments cruise or associated activity agree to comply in particular with all safety conditions contained herein.
Online Booking System & Payment
All online payment transactions are collected and processed through Paypal. For further details please see https://www.paypal.com/uk/webapps/mpp/home Customer data is taken only as required by the payment system for a single authorised payment transaction and will not be used for any other purpose or transferred to any other party for any other purpose.
To confirm a booking, we require a 50% non-refundable deposit. Payment can be made by the online booking system with credit or debit card. Final payment must be made at least TWO WEEKS prior to the booked charter date unless confirmed otherwise by email.
Booking online includes facility to apply agreed codes which may be provided by CIL as a promotional or special offer. Discounts or codes cannot be used in conjunction with any other offers unless agreed specifically by email. Email confirmation by CIL is required for any offer or code to be valid.
If a client has any difficulty making an online booking, CIL or its agent are available to assist by personal email or telephone assistance. On request, payment can also be made by online or standard bank transfer.
CIL or its agent makes every effort to maintain accuracy of information on the current web pages, however it is possible that inconsistencies may arise especially with older versions of documents and whilst changes are being made. Prices shown on the web pages must be confirmed by email if there is any apparent inconsistency. Any specifically required activity or product offer or detail must be confirmed or clarified by email. CIL reserve the right to amend, add or delete any component of a cruise which is not confirmed by email.
Bookings made directly with the online booking system will be accepted at the prices shown in the online booking system.
Prices and final offer conditions quoted by email will be valid for bookings made, and deposit paid, within the agreed time period of the offer. All offers and quotations are valid for a period of 30 days and should be confirmed when booking after this period has elapsed.
Cancellations & Changes
Deposits taken at time of booking are non-refundable, however deposits taken may be transferable to alternative bookings rescheduled within the same season up to ONE MONTH prior to the booked charter date subject to availability. CIL will make every effort to comply with client's request for changes up to the date of the cruise, but cannot guarantee availability. Cancellations made at least six months prior to the cruise date will be eligible for refund of 80% of the deposit paid, with 20% being retained to cover administration costs and other banking charges.
Full final payment may either be made at time of booking or at the latest TWO WEEKS before the scheduled charter date unless otherwise confirmed by email.
No refunds will be made for clients who fail to show up for the booked charter, 60 minutes is the maximum time we allow . This is taken off the charter time.
No refunds will be made for late arrivals, of passengers or boats, however the boat(s) will remain available for use up to the scheduled end time of the arranged charter, subject to any alternative itinerary as may be necessary during the remaining time available.
Changes requested up to 10 DAYS prior to departure will be arranged subject to availability only.
In the event of cancellations or changes made by CIL due to unsafe weather conditions or due to any other reason within or beyond the control of the company, CIL will make every effort to reschedule an alternative charter or itinerary within the period the client remains in Ibiza. If no reasonable alternative time is acceptable, CIL will offer a full refund of monies paid at the discretion of the company , collectable from St EulaLia Marina.
Any refund is strictly limited to any monies paid to date only and no other compensation payment will be considered for any reason.
CIL do not accept responsibility for any inconvenience or consequential loss due to late return or for any other reason. Cruise participants are advised to allow time for delays or to arrange insurance to cover losses resulting from cancellation or delays to any CIL cruise or other activity.
Food & Other Provisions
Food and restaurant costs are not included with the charter price. CIL can advise on your order for food and other provisions which are supplied by various providers. This is necessary to ensure restaurants and other providers can supply booked products and services if arranged with your captain.
Safety Terms & Customer Declaration
CIL takes no responsibility for any personal injury, loss or damage caused in any way during the charter and any associated activities. All boating or watersports activities involve an element of risk. Risks include injury, illness, death from drowning, exposure, sunburn, sunstroke or accident in addition to risk of loss or damage to personal property. Clients making any booking are agreeing to all terms and conditions herein and take full personal responsibility for any injury or loss sustained and are advised strongly to check that their own insurance covers such events.
More details of the risks involved and their management is also available on request.
The staff and management at CIL take all practicable steps to identify and minimise potential dangers. However, you must agree to follow our instructions and use the safety equipment responsibly and as may be instructed at all times. Adults accompanying any person under the age of 18 must ensure that the underage person follows our instructions at all times. It is a condition of charter that you must release from and indemnify CIL and our staff against any liability we may incur to anyone else, which may result from failure for you or any person accompanying you under the age of 18 to act responsibly and follow instructions. Any person who chooses to act against the safety recommendations of the skipper does so at their own risk.
CIL reserve the right to withdraw any person who in our judgement is likely to endanger themselves or others. CIL also reserve the right to cancel any planned activity if we become concerned for any reason for your safety or that of any other person. The captain’s decision is final when on board a boat.
All customers declare that they don't bring any illegal substances on board nor are in the possession of any of these illegal substances or under the influence for the whole duration of the charter.
Use of Tenders with CIL Charters
All tenders are used at the full risk of the client, however CIL take appropriate steps to ensure the safety and enjoyment of all persons using these craft and other water users. For these reasons CIL must apply the following conditions for all clients:
They may only be driven solo by individuals who can show the locally recognised and current licenses, eg RYA International Certificate of Competence or Powerboat 2. Clients are only able to drive solo if they can show these current licenses and can demonstrate to the skipper of the main craft that they are fit and able at all times to handle the craft safely and with due consideration to others.
The skipper will remain on board at all times when the tender is being used, but will, at his discretion, allow clients to drive the tender if they wish after a short period of basic safety and operational training. The safety cutout cord will be used as appropriate at all times that the craft is powered up.
IMPORTANT... due to safety requirements, the skipper or other CIL staff member has full authority to decide whether a client is fit and able to use or drive the Tender
Clients using the Tender must at all times be able to demonstrate that they are not under the influence of drugs or alcohol when driving , even with the skipper on board. The skipper or representative will allow clients as passengers unless in his opinion they are unfit for any reason, in particular due to excessive influence of alcohol. Use of the tender is totally at the discretion of the skipper.
Damage to the Vessel or Equipment
CIL make every attempt to maintain the boats and equipment in top condition for the fullest possible enjoyment of all charter clients. The boats are checked for damage before and after every charter and a log kept of relevant items.
If any significant damage is done to the vessel or CIL property due to negligence or failure to comply with instructions, we will have to make an appropriate charge.
SPECIAL NOTICE... smoking on board is restricted strictly to the aft swim platform ONLY and under the discretion of the skipper. There is no smoking on Dakota, due being this is a petrol driven vessel. Any burn damage to internal upholstery will result in a charge for full replacement cost of the item as repair is not normally possible for such items.
The lead passenger needs to carry a valid ID such as a passport or a drivers license.
Additional Terms and Conditions for Agency Bookings or Referrals:
CIL and Sea-Amigos promote agencies and referral situations.
Any bookings made will be managed by CIL, with online booking and payment made by the agency.
A minimum deposit of 50% is required at time of booking.
Full or final payment must be made 2 weeks before departure. Failure to do this will expose the time slot for rebooking.
Agreed commission rate is automatically applied at time of agency booking. This avoids need to reimburse commission. Your company code authorises the agreed agency commission rate for external client bookings only. Commission codes must not be used for personal or internal company use. CIL require the agency to contact CIL directly for agreement on any such private arrangements.
Full details of clients including mobile or other direct contact telephone number for lead client are required by CIL. Additional activities and other provisions must be booked online before an agency charter will be accepted by CIL. Referred clients making their own booking must provide these same details for a booking to be confirmed by CIL
ANY charter arranged by the CIL Agent which may require or includes any other vessel not provided by CIL must be disclosed and agreed with CIL before such a booking will be accepted.
In accepting these Terms & Conditions as the lead passenger you are required to communicate these to the rest of your party.